- Introduction
-
Standard navigation
- 1 User authentication, authorization and administration
- 2 Payment for RMI access
- 3 Vehicle identification
- 4 RMI selection methods
- 5 Retrieve information packages
- 6 Vehicle diagnostics
- 7 Updating and replacing modules (ECU)
- 8 Electronic maintenance history
- 9 Repair assistance technical support
-
10 Request contact for specific RMI
- 10.1 Electronic tool information
- 10.2 Test equipment and diagnostic tool manufacturers
- 10.3 Training material (delegate info)
- 10.4 Redistributors
- 10.5 Republishers
- 10.6 Inspection and testing services
- 10.7 Alternative fuels retrofit system
- 10.8 Engine and components manufacturing
- 10.9 Component and parts manufacturing
- 10.10 Validation of independently developed non-proprietary VCIs
- 11 Courses and training information
- 12 DAVIE4
- FAQ
- Contact
12.5 Getting support on the DAVIE4
You can get support on the DAVIE4 by creating a case via Support Center:
1. Log in to PACCAR.NET.
2. Select Support Center application.
3. Select System Support for Independent Operators.
4. Select I need support.
5. In the menu RMI System Support select the topic DAVIE.
6. Select the topic related to the issue or question
7. Fill in the form with the required information