1. General

  1. What is the purpose of this site?
    This site provides you all the information that you need for repair and maintenance activities on DAF Trucks, in compliance with the Euro 6 regulation EU 2018/858.

  2. Is this site in compliance with the current regulation towards access to vehicle repair and maintenance information?
    Yes, this site complies with the current regulation EU 2018/858.

  3. For whom is this site available?
    This site is available for all Independent Operators that are interested. You must be registered to obtain access to the repair and maintenance information.

  4. What information is available on the site?
    You can find all repair and maintenance information on ePortal that you need to repair or service a DAF truck. The information provided is exactly the same as for authorized DAF dealers (except for information on theft sensitive systems, which is prohibited for IO’s). The information includes: access to repair and maintenance information (see [Access Information DAF RMI] for different ways of access to DAF RMI), vehicle diagnostics and programming, request contact information for specific DAF RMI and access to courses and training information.

  5. In which language is the repair and maintenance information available?
    The information on ePortal is available in the 8 main languages: Czech, Dutch, English, French, German, Italian, Spanish and Polish. The repair and maintenance information in RMI, DAVIE4+ and eCampus applications are available in 13 languages: Czech, Dutch, English, French, German, Hungarian, Italian, Spanish, Polish, Portuguese, Romanian, Russian and Turkish.

  6. Do I need training for maintaining and repairing DAF vehicles?
    Yes, DAF Trucks recommends strongly that you follow class room and online training before repairing DAF vehicles.

  7. How can I buy spare parts and special tools for a DAF vehicle?
    You can buy spare parts and special tools at your nearest DAF dealer.

  8. Where can I contact the helpdesk for?
    You can contact the helpdesk for any questions or remarks that you may have about this site.

  9. When can I access the ePortal?
    You can access ePortal at any time, apart from the maintenance hours that are scheduled every Sunday between 0:00 AM and 6:00 AM CET.